DESNZ call for evidence on default energy tariffs is an important step in consumer-led demand. We are supportive of principles to enable fair default tariffs from suppliers for different household segments. But first DESNZ and Ofgem must fix wider challenges in retail markets including affordability and debt problems experienced by a high proportion of energy customers; flaws in the price cap and smart meter roll-out; consumer protection and the uptake of low carbon technologies, such as electric vehicles.
